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What experience do our co-founders have and why did they want to create IVO Systems? Bob Lien

Bob Lien is one of the co-founders of IVO Systems. His background is in the heavy civil construction industry, and he has experience as a web software developer. At his last position, Bob helped manage the heavy equipment fleet and dealt with a lot of software, including leading the implementation of HCSS Equipment360.  

Bob was not satisfied with the options that were available for software, due to their high costs and their lack of features that were necessary. He and Eric then partnered to create IVO Systems- a software solution that would fill these gaps. 

IVO Systems help customers get a better handle on their equipment and operations, and Bob is pleased with the amount of customers IVO has been able to successfully help so far. 

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What experience do our co-founders have and why did they want to create IVO Systems? Eric Christensen

Eric Christensen is one of IVO Systems co-founders. He was born and raised in Wisconsin and graduated from the University of Wisconsin-Platteville with a degree in civil engineering. He started as a design engineer and inspector and then became a senior estimator at a construction company in Cottage Grove, just outside of Madison, Wisconsin. 

During his time there, he became a professional engineer, master plumber and certified soil tester. He felt that these certifications made him a more well-rounded and knowledgeable engineer when working with and presenting to other engineers and owners. 

While working in a technologically advanced company, Eric was exposed to the software that was being used and saw a need to bring the industry forward with his own ideas and software. Using the same methods that have been used for decades is no longer the best way to get things done, and that’s why Eric and Bob started IVO Systems. Eric truly believes that IVO Systems is helping bring the industry forward and wants to help as many companies as possible. 

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How To videos

Below are videos on various topics to help guide you while you use IVO Systems. For any further questions, please contact us at (608) 509-7431 or

TrackVO and DispatchVO- How to add and use project addresses
TrackVO- manually move equipment with no dispatch ticket
TrackVO- Basic use of the tracking page
DispatchVO- how to review dispatch ticket, reorder, edit and update
DispatchVO- how to reorder dispatch tickets for the company and driver
DispatchVO- how to notify a truck driver with dispatch ticket
DispatchVO- how to create a dispatch ticket
DispatchVO- how to view dashboard for truck drivers from mobile device
DispatchVO- how to create custom dispatch ticket with no equipment (only notes)
IVO Blog Testimonials

Customer Testimonial: Mitch Urbanowicz with Monona Plumbing and Fire

Mitch Urbanowicz manages the site utility and earthwork division for Monona Plumbing and Fire. In addition to managing their fleet of heavy equipment for earthwork and plumbing divisions, he has over 20 years of experience in the construction industry and heavy equipment market. He uses IVO Systems everyday. Below is our interview with Mitch.

Watch the full testimonial here.

Do you use other software daily? Does your company use other software daily?

I mean, the only software we actually use daily would be like Sage, which is our accounting software or Outlook or something like that.
It’s not- no other type of tracking software, equipment, software that we use daily. No.

Why did you choose IVO Systems’ platform over other software options?

A couple of reasons, when I was first trying to implement something, we were just using spreadsheets and I couldn’t find anything that didn’t use either trackers, it was you had you had to have GPS trackers on your equipment or it was part of a larger software package that was extremely expensive and complicated. So that’s why I went with what Bob was putting together with the IVO software.

What kind of troubles did you face before using IVO systems?

We were using spreadsheets and the biggest thing was it was taking me a lot of time to go in and first off, move the equipment on the spreadsheets. And then I was using a word document for the truck driver. Every day I had a separate sheet for him. And then I did that so I can go back and track or follow up on what I did in the past. So it was taking me a large amount of time to try and keep all the stuff separate. And then everyone was just sending me their information and expected me to figure out which machines that they were using and what was going on. So that’s that’s why I went that way.

What features do you use most often?

Definitely the equipment tracking and then the truck driver dispatching and it’s easy is the reason we use it. I’ve got three superintendents that go in and they put in their own equipment moves and then I just go in once a day at the end of the day typically and adjust when they need it for the truck driver. And then it really gets me out of the middle of what it lets them manage it and just me keep track of what’s going on.

What do you like best about IVO systems?

The ease of use and then the fact that it travels with a sense whether it’s on our phones and everyone has access to it.

Is there anything you wish you would’ve known before you started using IVO Systems?

So probably the biggest thing is that I went through it, set everything up, and if I would have known the best way to number my equipment. Because I did spend a lot of time setting it up one way and then changing how I set it up, so that’s probably the biggest thing I wish I knew going in.

What type of company would you recommend use IVO Systems? When should they think about using software like IVO Systems?

Anybody that’s moving stuff with trucks or has to keep track of equipment and dispatch trucks, I would say could utilize it. And then at what point would someone need to start using it or should they look at start using it? I’d say once, what’s your point where you’re moving equipment every day, it’s so much easier to keep track of it. I mean, you get a quick one click of your phone and you can figure out where machines at and know for sure that that’s where it’s at. It’s been easy. I mean, my guys aren’t necessarily computer guys and they had no trouble learning to use it. And it works.

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How does implementation work?

The implementation process for our software is very simple. We provide excel spreadsheets to customers so they can enter the information that they have into our spreadsheets that we import.

If you have current, up-to-date lists of your equipment and project locations for TrackVO, and hour meters for MaintainVO, we can very easily and quickly import that information into IVO Systems for you to start using our software right away.

During the implementation process, you send us your spreadsheets and we’ll set up meetings to review that information and use our industry specific experience to make sure you have set your data up correctly in the IVO platform to work for you now and in the future.

Since our software is customizable to each user’s login credentials, you have the ability to limit what features people have access to and only train people on one or two facets of the software that they need to use. This speeds up the training process and makes implementation very simple.

We’ve been thrilled to see our current customers have success with implementation and employee training, and start using our software right away.

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What kind of customer support does IVO Systems offer?

As a new company, we aim to offer the best customer support we can. As our company grows, it’s our goal to be able to offer 24/7 customer service. While we cannot promise that at this time, we are always available to call and we’ll always get back to you within 24 hours or less, with a plan of action to address your concerns.

We understand how important your operations are and we will do everything in our power to answer any of your questions within the business hours we are available. When you do call, you’re going to get someone who knows exactly what you need because you’re going to be speaking with one of our co-founders. We’re going to be helping you get the information you need, and answer any questions.

We’ve been in your position before, and we believe that’s the value we can add- our experience.

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Who is IVO System’s ideal customer?

We can help construction companies of all sizes and types improve their operations, but our main focus right now is the heavy civil construction market, because that’s where both of our co-founders have the most experience.

Trying to manage your operations is not always easy- you may have multiple spreadsheets that need to constantly be updated by people in the field and people in the office. This means that occasionally, things can get quickly mixed up or missed completely.

If your company has found itself in a situation like this, we can help you. You need software to help manage your operations, and in our opinion, there’s no software easier to implement, learn and use than IVO Systems. You know what you want and need, and we know we can help.

Information collected in the field is immediately available to the office and vice versa, making your operations run smoothly with accurate and constantly updated information. Specifically, heavy civil construction companies managing larger fleets of equipment and employees.

Those are the people we can help right now, people who are actively looking for software to help them manage their operations.We’d love the opportunity to see if IVO Systems can help address your specific needs.

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Why does IVO Systems not provide bidding software?

There’s many options for bidding software in the heavy civil industry. If you’re large enough, using bidding software is necessary.

We at IVO Systems understand the need for bidding software, but we also understand how different bidding software is from what we do- primarily operational software.

We recognize that typically, you might bid 20 jobs for every one job that you get. You need to set up each bid for each job as quickly and as accurately as possible. When you do get the job, you need to revise and update the information you have in order for it to be ready for the field.

Because of this, when you’re using operations software that’s really based on bidding software, you’re not getting the full operational value out of the software. Your operations are tied to your bids, and bidding and operations don’t always line up.

We’ve faced these struggles before, which is why our software is strictly operations. You can then bring in that bidding information and have access to it on our platform through TimeVO. We know that you make and lose money in the field, and that’s where we want to help you. IVO Systems was built to help you in the field and in the office with all your operational needs.

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Why does IVO Systems not provide accounting software?

When companies need to better manage their project costs, they often look for software solutions, which in many cases means graduating from a system like Quickbooks to a higher and more construction-specific accounting software.

After these companies grow, they then try to use the same accounting software to manage their operations. This is cause for complication, as accounting and operations are often managed differently.

Using accounting software to run your operations limits the field usability of the software. Our software is made specifically to be used in the field- where you make and lose your money.

At IVO Systems, we developed our software to be strictly for operational purposes. Our software helps improve your field operations, by collecting and aggregating all data from all your employees, GPS/Telematics data with TelematicsVO, and any other information entered into our platform. We can then export that same information into your accounting software.

We believe that operations is what is driving construction companies, which is why we only do operations. We are specialized in the heavy civil operational software market.

Preventative Maintenance

How does IVO Systems track preventative maintenance for heavy equipment?

Tracking preventative maintenance for heavy equipment is an incredibly difficult task for heavy civil construction companies. Equipment is spread across the state, the country and multiple job sites.

In addition to locating equipment with TrackVO, you need to be on top of oil changes, hydraulic fluids, and other key factors that get missed in the shuffle. By aggregating all of your information into MaintainVO, keeping up with preventative maintenance is easy.

The success of MaintainVO is best exemplified by one of our first customers who was looking to hire someone to help manage equipment, locations and preventative maintenance, but instead decided to give our software a try. They believe it has been more beneficial to use the software, as it aggregates so much information from so many different sources.

These customers had completed all preventative maintenance tasks within just 40 hours, and we had to create a “show all” list feature for the software, as they thought they had broken the system, when in reality they had just fully caught up with all the preventative maintenance alerts.

Stories like that reinforce our belief in what we’ve created in our preventative maintenance software features, as it allows heavy civil companies to really track this information accurately and stay up to date with the work to maintain these expensive and valuable heavy equipment fleets.