Category: Dispatching/Scheduling

Categories
Dispatching/Scheduling IVO Blog IVO Software Updates

Dispatch Ticket Filter Update

[00:00:00] Hi, Eric Christensen here at IVO Systems, and we just recently released a software update that really goes into allowing users to better sort and filter their dispatch tickets. This was requested by our users and what we love here at IVO Systems is getting requests from our customers that, we’re using this software so much that we need to filter and see more information faster. So of course, we would make that logical update to our software.

Then from there, we also updated some of the looks and feel of the software as well, just to again, improve the user experience. That’s, a cool place for us to be with IVO Systems since we’re really moving our software forward, along with our customers to address their specific needs and how they can, better use our software to improve their operations Hopefully, you get a chance to enjoy that update as a customer, or if you want to see what we’re offering, we would love to set up a demo to quickly demonstrate how we might be able to help you.

request demo
Categories
About IVO Dispatching/Scheduling IVO Blog

What are the challenges of managing heavy equipment?

Co-founders Eric Christensen and Bob Lien both used to work in the field and office at a heavy civil company, and were frustrated with the information gap between the two.

There’s a lot of steps taken to ensure you have the right equipment- calling the dispatcher, talking with the foreman and other operators, all to make sure you know where the equipment is located. We didn’t like having to chase down equipment, and we knew there was a better way.

We like to think of our software as an online magnet board. If you have many pieces of equipment you need a software that will set up specific filters to find each piece of equipment, just like a magnet board.

An example we like to use is when you have a main line pipe crew working in a downtown setting with quad axle dump trucks, which is a couple thousand dollar per hour crew. Then, you come across an un-located utility and you need a mini excavator. Using IVO Systems, you can easily filter the mini excavators, find where one is, create a dispatch ticket and get it to the site quickly.

That’s the advantage of having all this information at your fingertips- no matter where you are.

request demo

Categories
Dispatching/Scheduling

How will IVO Systems help keep track of dispatching equipment?



There are many ways to keep track of dispatching equipment, including using a lowboy with an in-house driver or third-party driver. Sometimes equipment moves require oversize loads tickets, specific routes, or specific onsite deliveries.

All this information is a lot to keep track of, and things can change quickly in the construction industry. We created DispatchVO, an extension of TrackVO, to work together and help construction companies understand where their equipment fleet is located.

With DispatchVO, you know what needs to be done and when, all in the same platform. You need a system that is integrated with all of our features, including preventative maintenance, and that’s what we created.

IVO Systems works with your equipment in the most efficient way possible, therefore creating less issues, and more time for you to focus on what matters.

request demo
Categories
Dispatching/Scheduling

Manage dispatching between drivers and management

We know that communication between the field and office is important, especially when it comes to dispatching and moving heavy equipment. This can be quite the struggle during busy seasons when moves happen often and things can change quickly.

Notifying the field team and specific lowboy drivers that equipment needs to be moved is incredibly important in these cases. DispatchVO, an extension of TrackVO, allows you to schedule and track future equipment moves and then relay that information to or from the field via text or email alerts.

You can schedule the equipment moves in advance and allow others to add notes or attachments to move requests. We have seen companies use this to better manage and track upcoming project equipment moves.

From the field, user-specific lowboy drivers can easily check off their assigned moves from their phone or tablet and even add meter readings from the same mobile-friendly dashboard.

We understand heavy civil construction companies are constantly working to improve their equipment utilization rates. Therefore, we designed our dispatching software to be mobile-friendly, easily updated, and always tracked.

We genuinely believe this system will help better manage your dispatching process. If you are interested or have questions, we’d be happy to discuss your current field operations on a short 20-minute call.

request demo