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Customer Testimonial: Mitch Urbanowicz with Monona Plumbing and Fire

Mitch Urbanowicz manages the site utility and earthwork division for Monona Plumbing and Fire. In addition to managing their fleet of heavy equipment for earthwork and plumbing divisions, he has over 20 years of experience in the construction industry and heavy equipment market. He uses IVO Systems everyday. Below is our interview with Mitch.

Watch the full testimonial here.

Do you use other software daily? Does your company use other software daily?

I mean, the only software we actually use daily would be like Sage, which is our accounting software or Outlook or something like that.
It’s not- no other type of tracking software, equipment, software that we use daily. No.

Why did you choose IVO Systems’ platform over other software options?

A couple of reasons, when I was first trying to implement something, we were just using spreadsheets and I couldn’t find anything that didn’t use either trackers, it was you had you had to have GPS trackers on your equipment or it was part of a larger software package that was extremely expensive and complicated. So that’s why I went with what Bob was putting together with the IVO software.

What kind of troubles did you face before using IVO systems?

We were using spreadsheets and the biggest thing was it was taking me a lot of time to go in and first off, move the equipment on the spreadsheets. And then I was using a word document for the truck driver. Every day I had a separate sheet for him. And then I did that so I can go back and track or follow up on what I did in the past. So it was taking me a large amount of time to try and keep all the stuff separate. And then everyone was just sending me their information and expected me to figure out which machines that they were using and what was going on. So that’s that’s why I went that way.

What features do you use most often?

Definitely the equipment tracking and then the truck driver dispatching and it’s easy is the reason we use it. I’ve got three superintendents that go in and they put in their own equipment moves and then I just go in once a day at the end of the day typically and adjust when they need it for the truck driver. And then it really gets me out of the middle of what it lets them manage it and just me keep track of what’s going on.

What do you like best about IVO systems?

The ease of use and then the fact that it travels with a sense whether it’s on our phones and everyone has access to it.

Is there anything you wish you would’ve known before you started using IVO Systems?

So probably the biggest thing is that I went through it, set everything up, and if I would have known the best way to number my equipment. Because I did spend a lot of time setting it up one way and then changing how I set it up, so that’s probably the biggest thing I wish I knew going in.

What type of company would you recommend use IVO Systems? When should they think about using software like IVO Systems?

Anybody that’s moving stuff with trucks or has to keep track of equipment and dispatch trucks, I would say could utilize it. And then at what point would someone need to start using it or should they look at start using it? I’d say once, what’s your point where you’re moving equipment every day, it’s so much easier to keep track of it. I mean, you get a quick one click of your phone and you can figure out where machines at and know for sure that that’s where it’s at. It’s been easy. I mean, my guys aren’t necessarily computer guys and they had no trouble learning to use it. And it works.